We strive to ensure your complete satisfaction with every purchase at Brasspure. Here is our improved Refund Policy:

Eligibility:

• To be eligible for a refund, you must return the product within 60 calendar days from the date of purchase.
• The product must be in its original condition, undamaged, and without any signs of wear or usage.

Refund Process:

• Once we receive your returned item, our team of professionals will inspect it thoroughly.
• After inspection, we will initiate the refund process.
• The refund will be credited to the original payment method used during the purchase.

Refund Timeframe:

• For credit card payments, it may take 5 to 10 business days for the refund to appear on your credit card statement. Please note that the processing time may vary depending on your financial institution.

Exceptions:

• Products returned after 60 calendar days from the date of purchase or those received in a damaged condition will not be eligible for a refund.

Contact Us:

• If you have any questions or need further clarification, please don't hesitate to reach out to our customer support team at contact@brasspure.com. We are here to assist you.

At Brasspure, we are committed to providing you with a smooth and satisfactory shopping experience. Your satisfaction is important to us, and we appreciate your trust in our products.