At Brasspure, we take pride in the quality and durability of our faucets and sinks. We offer a comprehensive 5-year warranty to ensure your satisfaction. Here's an improved version of our Warranty Policy:

Coverage:

• Our 5-year warranty covers a range of issues, including:
• Damaged items during shipping
• Leaking items or parts
• Durability of the finish on all items
• Products not matching the description or images provided

Claim Process:

• If you encounter any of these problems, simply reach out to us at contact@brasspure.com.
• Please provide a clear image or video along with a description of the issue.
• Upon receiving your claim, we will promptly ship you free replacement parts to resolve the problem.
• Alternatively, if you prefer, we offer a full refund for your purchase.

Important Note:

• While our warranty covers damaged items during shipping, please exercise caution during installation to avoid any damage.
• To assist you with installation, we provide simple video instructions on the Bbrasspure YouTube Channel.
• If you require additional assistance, feel free to contact us at contact@brasspure.com, and our team will be happy to help.
• Please refrain from using excessive force during installation, as it may result in damage to the items.

Returns:

• For returns unrelated to the issues described above, you have a 60-day period to ship back the items for a full refund.

We value your satisfaction and aim to resolve any issues promptly and hassle-free. If you have any questions, concerns, or need further assistance, please don't hesitate to contact our dedicated customer support team.

Thank you for choosing Brasspure, and we appreciate your trust in our products.